Examining documentation and help systems since 2002.
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Gordon R. Meyer
Copyright 2002-2010
Adobe's Elemental Help
CreativePro provides a great overview of Adobe Photoshop Elements. George Penston covers the usual stuff about a product, and actually spends a good deal of time appreciating the help system. (What was that I was saying about reviewer's never noticing or providing useful feedback? Kudos, Mr. Penston.)
Apparently, one of the best things is the way help is integrated into the application -- useful proactive error messages, hints that appear as you're using tools, and tips in dialogs that explain options and suggest options. Integrating help and the user interface is a great idea, and I'm eager to examine Adobe's approach. It appears they've really done some good things.
Posted: August 28, 2002 link to this item, respond to this item