Reading Usable Help
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Gordon R. Meyer
Tech writing with heart
James Somers, writing You’re Probably Using the Wrong Dictionary, observes that somewhere along the line our dictionaries were drained of life and nuance. It's a great article and anyone who loves words will enjoy it.
Far be it from me to commit the heresy of suggesting that technical writing should be engaging, but I can't help observing that most software documentation is in a very similar situation.