Reading Usable Help
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Gordon R. Meyer
A look at the EyeTV Setup Assistant
Although not often thought of, Assistants (or Wizards, as they are known in MS Windows) are very much a part of the onscreen help system. They allow help to transcend the traditional role of an adjunct piece that displays "third-person" descriptions and narrative. Instead, help can be an active and adaptive participant that ensures users are on the right track. Let's take a look at the setup assistant for EyeTV. Read More.