Reading Usable Help
@UsableHelp on Twitter
Gordon R. Meyer
Short Attention Span Microvideos
Chicagoan Adrian Holovaty writes How to Make Help Microvideos for Your Website and outlines four criteria for making instructional videos that work for customers and won't drive you batty while producing them. It's a useful piece, and at 900 words holds true to the first edict: don't make it too long.