Reading Usable Help
@UsableHelp on Twitter
Gordon R. Meyer
A whimsical explanation of sending email
Google's The Story of Send is a fun animated informational piece about how gmail works. Well, sort of. It's certainly a behind the scenes peek that some users will enjoy. I think it's notable for its whimsy and how it reveals non-essential information as a narrated story. Could your customers benefit from a similar treatment of your products?