Inspiration where you find it

The fine Chicago-based company 37 Signals writes about how an ad hoc sign at a highway rest stop inspired a new approach to the "FAQ" for their products. While it might come off as a little too much like marketing, it's certainly less annoying than the uninspired tedium of most Frequently Asked Questions-style documents.

See also: The Rise of the FAQ and The Siren Call of a FAQ.

Posted: May 22, 2011 link to this item, Tweet this item, respond to this item