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Usable Help is written by

Gordon R. Meyer

Copyright 2002-2012

Help as a polishing step

Programmer Ross Carter observes that writing onscreen Help before releasing a beta product to testers can result in a high level of polish, because writing documentation provides a new perspective that uncovers bugs and improvement opportunities. More so, I'll add, if the documentation is written by someone other than the software's designer or engineer.

Posted: November 11, 2009 link to this item, respond to this item