Examining documentation and help systems since 2002.
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Gordon R. Meyer
Copyright 2002-2008
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Web 2.0 and humor
Nick Bradbury writes Funny Error Pages Suck and explains how misplaced humor can serve to upset customers.
No, it's not funny when a site you're relying on to do your job or communicate with others goes down. I don't know about you, but I wouldn't want my operating system, word processor, or development tool to tell me jokes when they crash.
For other perspectives on the use of humor in documentation and onscreen messages see: A Funny Manual that Works and Click, Drag, Smile.
Thanks to Brent Simmons for the link.
Posted: Friday, January 25, 2008 link to this item, respond to this item