Reading Usable Help
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Gordon R. Meyer
An approach to "universal" documentation
The state of the computing and documentation world today often requires delivering the same information in several formats, sometimes for widely-different delivery methods. This leads to the buzzword-heavy and corporate-dominated world of "multi-channel" publishing, but if you're technically minded, there are alternatives to the big name tool sets.
A little-known example is UDO or "Universal Document." It's an agile open source utility that allows you to work in plain-text and, with some obscure mark-up, create complex documents. Its approach will be familiar to LaTeX users, but if you need to create documents in some fairly rare (and some common) formats, or just want an alternative to tools you're tired of struggling with, it's worth investigating.