Examining documentation and help systems since 2002
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Gordon R. Meyer
Copyright 2002-2012
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Grammar Girl's Quick and Dirty Tips for Better Writing
Dial M for Mouse
A fascinating (if somewhat lethargic) 1927 silent film "How to Use The Dial Phone" at the Internet Archive provides a good minimalistic example for technical writers of all kinds. It's task-based, offers appropriately-placed and helpful asides (such as defining the purpose of the dial tone) and includes troubleshooting information. It's also very quaint, of course, and one wonders if people in 2058 won't find Apple's "Mouse Basics" equally so. (That's not to say that some don't, already.)
Thanks for the link, BoingBoing.
Posted: May 21, 2005 link to this item, respond to this item