Reading Usable Help
@UsableHelp on Twitter
Gordon R. Meyer
Using Internet-based content in Windows Help
These are wonderful ideas -- the ability to mix local and remote content in a single help system provides for a better user experience, and more up-to-date documentation. There are some challenges in the way WinHelp supports this (especially in regards to searching and updating) but it is still well worth exploring. If you're authoring for Apple Help, the Help Viewer in Mac OS X Jaguar automatically displays remote content whenever possible , updates its own search indexes, and allows for offline searching and browsing. But on either platform, these methods provide the tools for a "living" help system.